Operations
4 restaurant fights raging unnoticed
A union goes after a small restaurant chain, Tim Hortons franchisees head to court, Starbucks battles monsters, and two of the industry's best-known chefs draw spatulas—some of the business's most intense struggles have somehow dodged notice. Until now.
Operations
Great ideas? Not these
In a magazine issue packed with big ideas, it’s only fitting we pause and salute the real stinkers—the notions that were somehow greenlighted instead of prompting hushed comments about the originator seeming so normal otherwise.
With their typical bland colors and limited materials palette, one would assume that not much thought is given to selecting the workman-like coverings for walls and ceilings in restaurant kitchens— and it’s easy to see why it might appear that way: If no one is going to see it, does it really matter what goes on them?