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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

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Technology

A pair of new apps wants to eliminate bad restaurant reviews

Atmosfy and Recs encourage personalized recommendations rather than anonymous star ratings in a direct challenge to review sites like Yelp.

Operations

Red Lobster goes overboard with endless shrimp deal

Owner Thai Union Group said the all-you-can eat shrimp was priced too low, resulting in better traffic but significant losses.

Technology

Why Wingstop's tech bet is a big risk

Tech Check: The chain has been a digital juggernaut for years. It apparently believes it can do better with a homegrown system.

Operations

Steak and Ale to make long-awaited return in April

After succumbing to bankruptcy in 2008, the casual-dining pioneer will open in Burnsville, Minn., next year.

Marketing

Mellow Mushroom updates its look for the digital age

The pizza chain’s first rebrand in its 50-year history was designed with online ordering and Gen Z in mind.

Emerging Brands

Wonder partners with Nestlé to grow its B2B business, WonderWorks

The agreement includes a reported $100 million investment from Nestlé, which will help Wonder bring its unique model to other foodservice operations.

Consumer Trends

Consumers tighten their restaurant budgets, but mainly on the margins

Lower-income people are clearly pulling back, while higher earners and families show resilience, according to new data.

Technology

Wingstop is leaving Olo to build its own tech system

The news sent Olo’s stock plummeting early Tuesday, though executives said it will have little impact on the business.

Technology

4 tech stars from restaurants' third quarter

These investments may not be flashy, but chains say they're getting the job done.

Technology

DoorDash warns non-tippers that orders might take longer

The company said drivers tend to reject orders that don’t include tips, so it’s testing out a reminder for customers.

Operations

Outback sales fall against 'softer backdrop'

The chain saw a marked slowdown after Labor Day and is planning to ease up on price increases to give consumers a break.

Operations

Red Robin expects to save $5M a year by hand-breading its chicken

The move will help offset some of the $8 million per quarter the chain is spending on better food and staffing.

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