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A Deeper Dive

“A Deeper Dive”  is a weekly podcast from Restaurant Business dedicated to going in-depth on the most pressing challenges and opportunities restaurant operators face today. Each Wednesday, our audience will hear from restaurant industry leaders – from Chipotle to Pincho Factory and Firehouse Subs to McDonald’s. Deep dives into hot topics, from delivery to discounting and marketing to menu, will give operators the latest information and solutions to drive their businesses. Restaurant Business will also bring you expert industry trends and sales analysis from data partner Technomic, and debates and expertise from RB editors.

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Focus Brands CEO Jim Holthouser on the future of the company's concepts

 By Jonathan Maze on Mar. 29, 2023

A Deeper Dive: The head of the company that owns Auntie Anne’s, Cinnabon, Carvel, McAlister’s Deli, Schlotzsky’s, Jamba and Moe’s discusses the brands’ growth strategies on this week’s podcast. Also: IPOs, franchisee optimism and tipping.

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Why tipping is so important to restaurant employees

 By Jonathan Maze on Mar. 21, 2023

A Deeper Dive: This week’s podcast focuses on tipping from the view of the restaurant employee, and why they like them at both full-service and limited-service restaurants.

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A look into third-party delivery, virtual brands and ghost kitchens

By Jonathan Maze on Mar. 15, 2023

A Deeper Dive: Senior Editor Joe Guszkowski joins the podcast to talk about the future of some of the biggest pandemic trends in the restaurant tech space and where they’re headed.

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A deep dive into Subway's recovery and sale

By Jonathan Maze on Mar. 08, 2023

A Deeper Dive: Restaurant consultant John Gordon joins the podcast this week to discuss changes at Subway, its potential sale and who will buy the fast-food sandwich chain.

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A look at the future of Bojangles

By Jonathan Maze on Mar. 01, 2023

A Deeper Dive: Jose Armario, CEO of the fast-food chicken chain, joins the podcast to talk about the brand’s performance and its future, including the direction of its menu. Also: Pizza, Corner Bakery's bankruptcy and M&A.

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How the restaurant of the future will help, or hinder, customer service

By Jonathan Maze on Feb. 22, 2023

A Deeper Dive: Matt Newberg, founder of the food technology media platform Hngry, joins the RB podcast to talk automation and the future of restaurants. Also: comments on profits, EVs and the weather.

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Why culture is so important in a restaurant

By Jonathan Maze on Feb. 15, 2023

A Deeper Dive: Cameron Mitchell, founder of Cameron Mitchell Restaurants, joins the RB podcast to talk about building culture, the state of fine dining and chocolate milkshakes.

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Plant-based meat is dead. Or maybe it isn't.

By Jonathan Maze on Feb. 08, 2023

A Deeper Dive: RB Menu Trends Columnist Nancy Kruse joins Jonathan Maze on the podcast to discuss why plant-based meats haven't quite fulfilled their sales promise.

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Why Capriotti's hoards stuffing every Thanksgiving

By Jonathan Maze on Feb. 01, 2023

A Deeper Dive: David Bloom, chief development officer for Capriotti’s and Wing Zone, discusses the chains’ recent combination, franchising and food costs.

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How younger consumers are adapting to inflation

By Jonathan Maze on Jan. 25, 2023

A Deeper Dive: Lori Rakoczy, associate principal with Technomic, joins the Restaurant Business podcast to discuss the impact inflation is having on restaurant customers.

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